1. Build and Maintain well-established relationships with key customer stakeholders.
2. Establish success criteria, metrics, milestones, and timelines for deployment projects and ensure projects remain on track and on time.
3. Manage Customers to ensure all teams are aligned and deliverables are met.
4. Work escalated accounts, and resolve with all required Zscaler resources.
5. Maintain project tracking and customer issue documentation within appropriate systems and databases.
6. Perform welcome calls with customers, describing the service, tools, and process.
7. Provide regular deployment status and progress updates to Customers streamlining message to fit different customer base/audiences.
Weblabs stands ready and eager to assist you with any web based solutions, Web hosting services, and open source customization. Weblabs listens carefully to its clients and provides the most user friendly, unique customer orientated solutions to maximize the effectiveness of your project. We pride ourselves on our tireless work ethic and consistent and friendly communication to make sure that we 'fine tune' the project until such time as it meets and exceed your expectations.