Sai sun Group of Companies

Technical Support Executive

  • 22 May, 2018
  • 0.5 - 1 years
  • New Delhi/Delhi
  • 2.5 - 3 Lakhs (p/a)

KEYWORDS

  • Accounting
  • CRM
  • Application support

Job Description

Required Experience:
Total experience (Year wise) :At least 6 months of work experience.
Experience Work wise in capacity of :Application Support.
Preferred Industry/ Company :Income Tax, eTDS development software companies.

Key Job Responsibilities:
1. Attracts potential customers by answering product & service questions; suggesting information about other product & services.
2. Opens customer records in CRM by recording accounting information.
3. Maintains customer records by updating account information.
4. Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution of the problem; expediting correction or adjustment; following up to ensure resolution.
5. Maintains financial accounts by processing customer adjustments.
6. Recommends potentials product or services to management by collecting customer information and analyzing customer needs.
7. Prepares product or service reports by collecting and analyzing customer information.
8. Contributes to team effort by accomplishing related results as needed.

Company Profile

SAISUN, a fastest growing Multi Process Human Resource Outsourcing Company in India. With a vision to make SAISUN a leader in MPHRO and largest staffing Solution Provider Globally.

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