Hipower Support Center

Customer Care Executive

  • 25 May, 2018
  • 0 - 3 years
  • Bengaluru/Bangalore
  • 1.5 - 3.5 Lakhs (p/a)

KEYWORDS

  • Customer Care
  • Communication skills
  • Phone and email etiquettes
  • Customer handling skills
  • Product knowledge
  • Time management skills
  • Empathetic
  • Conflict Resolution
  • Listening skills
  • Email support
  • international process
  • Creative writing

Job Description

The Company: HiPower Support Centre has been providing business process outsourcing solutions and services to global customers for over 16 years. We are a premium International contact center based in the heart of Electronic City, Bangalore. We have over 1,000 talented employees servicing customers worldwide, 24/7 throughout the year. Our culture is our focus. We ensure our team is treated with the highest standards of care, from the bottom, up. We believe in taking great care of our employees so they can take great care of our customers.

The Position: We’d like you to provide intelligent and engaging customer service email responses to our tech-savvy and passionate customers. So, if you are an excellent writer and love learning about new technology then come work for us and get paid to do meaningful and exciting work.

Be the Future…..NOW! Be a Gaming & New Tech specialist and leap ahead with us!

Why Should You Apply?
1. Best in the industry pay.
2. Performance based incentives.
3. Incredible growth opportunities from internal IJPs.
4. Free unlimited meals.
5. Free transportation (both ways) for maximum ease.
6. Provide Escort service for women taking Company cab post 8pm.
7. Housing & conveyance allowance.
8. Medical Insurance.

Requirements:
1. Possess excellent written communication skills in English.
2. Basic Computer knowledge with good typing skills.
3. Graduate and above (0-5 years experience)
4. Flexible to work in night shifts.

Responsibilities:
1. Obtain high quality/ CSAT scores for the work performed.
2. Be engaged in all the paid training, coaching and game play opportunities we provide.
3. Produce daily work requirement based on your team’s expectations.
4. Maintain attendance and follow other Company policies.

Salary: 18 – 28k per month depending on Experience and Competency.

Company Profile

HiPower support center is a premium English language contact center that has been providing business process outsourcing solutions and services to high-tech global customers for over 14 years

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