Roles and Responsibilities of an AR Caller:
1. AR caller reviews the work-order given by the AR Analyst and starts calling the insurance carriers to check on the status of the claims filed with them.
2. If the claim has been processed, AR callers get the payment information.
3. If the claim is denied, AR callers find the reason for denial and see whether they can fix the denial while they are on the call with the Insurance Carrier.
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