Javin IT

Call coordinator

  • 03 August, 2018
  • 0.5 - 1 years
  • Mumbai
  • Not disclosed


  • Problem Solving
  • Information
  • Relationship Building
  • Advice
  • Customer satisfaction

Job Description

1. Attending calls from customers.
2. MIS maintenance.
3. Follow up engineer/Vendors.
4. Call tracking.
5. Maintain weekly/monthly report.
6. Cordinationd with the customer for call closure.
7. Providing remote support if required.
8. Provides information, resolves problems, and advises customers on products and/or services, ensuring customer satisfaction.

Company Profile

JISPL is the fastest growing organization, conceptualized in the year 2014 & since incorporation we have grown our services to work with the IT professionals to provide various IT Services. JISPL is the discreet IT Service provider that aims at fulfilling all level of IT requirements with key focus on providing IT Infrastructure services and solutions.