UNIC SOL INDIA PVT LTD

Customer Care Executive

  • 10 August, 2018
  • 2 - 5 years
  • Hyderabad
  • 2 - 4 Lakhs (p/a)

KEYWORDS

  • Customer Care
  • Communication skills
  • Phone and email etiquettes
  • Customer handling skills
  • Product knowledge
  • Time management skills
  • Empathetic
  • Conflict Resolution
  • Listening skills

Job Description

We have an urgent requirement for the position of Customer Support Head
Experience: 2 - 5 years
Salary : Hike on last withdrawn package

Job Description:
1. Develop and monitor process & matrices to handle complex & escalated customer issues.
2. Ensure proper customer contact processes and systems are established.
3. Manage customer satisfaction across all the levels.
4. Customer service manager is for leading and motivating a team Responsible for giving the best customer support.
5. Handling complaints and queries & solve the major problems.

Company Profile

UNIC SOL INDIA PVT.LTD. is dedicated to strive constantly to induce professionals associated with international standards of quality, employee efficiency and productivity. We are specialized in various technologies like .NET, Java, Testing Tools, Oracle DBA, PHP, Clustering and Oracle, Finance and Accounts form our major components of our IT training programs. Corporate training, soft skills and business analytics are our forte.

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