1. To give telephonic & online service & support.
2. To take care of customer satisfaction.
3. To take care of daily service report.
4. To give training to new joiners.
5. Testing of new software.
6. To implement software at client site remotely & to give training.
7. To give training to dealers.
8. To co-ordinate with software department for escalation issues.
9. To assign calls to service engineers.
10. To take follow up from service engineers regarding completion of calls.
11. To forward calls of AMC to respective department.
12. To maintain WTT survey link.
13. To maintain all documents for ISO or any other systems.
14. Daily reporting to manager. Daily updating in RMS without fail
15. To forward work completion report to respective department.
16. To handover responsibilities if you are not there in office.
17. Expecting to create clean healthy environment in company respective of behavior and communication.
18. He should have experience in CCTV camera installations.
PlacePeople established in 2015 as a recruitment firm. What makes us different from the piles of recruitment agencies, in the market, is our process. We are on the verge of adopting entirely new and evolved process of recruitment such as finding a right candidate i.e. suitable to your job description; we interview them on premise with the help of out esteemed and deft faculty technically as well as in terms of soft skills. To achieve this, we conduct more than three different tests as follows